Request submitted

Thank you for completing the form. Your request has been submitted and will be reviewed by a member of our team who will be in touch in the next 2 - 4 weeks to discuss therapy options.

To monitor the progress of your request, visit our progress tracker and enter your unique code below.

Unique code: None

Your code has been emailed to you along with the link to the progress tracker which can also be found here.

What happens next?

Review request

Our team will review your request and will be in touch to organise a time to have a pre-therapy interview.


We will contact you to discuss your therapy requirements so that we can find an appropriate therapist for you.

Arrange therapy

We will get in touch with a therapist and they will contact you to set up an appointment time that suits you.


Therapy will take place with the assigned therapist based on the preferences you have requested.


How long will it take before I can have therapy?

It can take up to 2 weeks before an assessment is booked in.

Once the assessment is complete you will be offered an appointment for therapy within 2 to 6 weeks.

After your referral has been received you will be booked in for a telephone assessment with one of our practitioners and they will discuss further with you and decide on which form of therapy will be most appropriate for you. This can usually take a couple of weeks.

How can I track the progress of my request?

You can track the progress of your request by logging back into the system, adding the number provided to you when you booked an appointment and this will show you the current progress of your request.

You can also call us on 0121 663 1217 to ask about the progress or visit our Website and talk to one of our staff via our Livechat service and ask them to check the progress for you.

Living Well Consortium

I need urgent help, what do I do?

If you need urgent help you can contact one of the teams shown below:-

I need urgent help, what do I do?

Can I speak to someone to find out my progress?

You can call us on 0121 663 1217 to ask about the progress or visit our Website and talk to one of our staff via our Livechat service and ask them to check the progress for you or you can email us at the email address shown below.

Living Well Consortium

Will the information I share stay confidential?

We are a confidential service and all your information and data will remain confidential.

The only time where this doesn't apply is if there is any risk to yourself or others.

Does Living Well offer Social Prescribing support?

Living Well have a number of Social Prescribing Consortium Members including:-

Birmingham Mind

Bethel Health and Healing Centre

BCAT - Birmingham Creative Arts Therapy

Disability Resource Centre

Health Exchange

Karis Neighbour Scheme

Legacy WM

Spring to Life

Their details can be found on our website via the following link:-

Living Well UK Social Prescribing

Where do you offer services?

Living Well UK can offer services across the West Midlands.

We are able to support you if you live in Solihull or Birmingham and many of our wellbeing and mindfulness activities can be accessed online from wherever you are and cost you nothing to access them.

Our free online wellbeing activities include Yoga, Pilates, Pilates at Your Desk, Gentle Exercise and tips on good sleep, breathing and meditation.

You can access a wide variety of these and other sessions via the link shown below:-

Living Well UK online activities

Do I have to be referred to the service by my GP or can I self refer?

You do not need to wait to be referred into our services.

If you wish to Self Refer to our services you can do so filling in the online self-referral form found here

Self Referral form